Decision-Making Programs

DecisionSet® presents courses for law firms, legal departments, mediators, professional associations and insurers. These courses emphasize legal judgment, decision making and problem solving and integrate the fields of law, psychology, economics and statistics. Professionals attending these programs learn about the barriers to effective decision making and how they can immediately improve their decision-making and problem-solving skills. Many of the courses condense major concepts from Randall Kiser’s 32-hour professional skills program, “Advanced Decision Analysis,” taught at the Straus Institute for Dispute Resolution, Pepperdine University School of Law. The Straus Institute has been ranked by U.S. News and World Report as the nation’s best dispute resolution program for the eighth consecutive year.

DecisionSet® presents customized programs to meet an organization’s specific professional development objectives. Illustrative topics include:

Case Evaluation and Mediation
  • Settlement Decision Errors: Frequency, Costs and Predictors
  • Minds And Methods Of Effective Advocates
  • Attorneys’ Checklist for Case Evaluation
  • What Leading Lawyers Think Of Mediation And Mediators
  • Elements of Mediator Effectiveness
Decision-Making Skills
  • Why We Hesitate To Improve Decision Making
  • Myths and Misconceptions About Decision-Making Expertise
  • Self-Management and Decision-Making Expertise
  • The 12 Fastest Ways To Upgrade Decision-Making Skills
  • Improving Personal Decision Making
  • Improving Group And Organizational Decision Making
  • What We Learn From Catastrophic Failures
  • How Experts Make Decisions
  • Case Studies in Legal Decision Making
Forecasting
  • Law as a Prediction Profession
  • Forecasting Principles
  • Affective Forecasting
  • Probabilistic Reasoning vs. Legal Analysis and Argument
Law Firm Leadership and Marketing
  • Building High Reliability Law Firms
  • Decision-Making: The Competitive Advantage
Liability And Sanctions For Deficient Decision Making
  • Ethical Implications of Deficient Decision Making
  • Malpractice Liability for Deficient Decision Making
  • Profiles of Disciplined Attorneys
Psychology Of Decision Making
  • Psychological Biases, Illusions and Heuristics in Decision Making
  • Risks of Intuition, Pattern Matching and Labels
  • Emotions and Decision Making
  • Neuroscience And Decision Making
  • Behavioral Economics and Decision Making
  • Game Theory and Litigation Decision-Making
  • Attorney Personality Types And Decision-Making Styles

Reviews of these programs include:

“a terrific presentation. It was very well received. … There was something for everyone -- you did a great job, thank you."

“Your remarks were among the most stimulating for our lawyers. Thank you so much for helping us achieve what we were looking for and, even more, for the substance of your talk.”

"The expertise and clarity of your presentation was of tremendous value and very much appreciated."

"My sincere thanks for the excellence of your presentation. Overall, it was a five star performance. We are very grateful."

"We were so glad to have you and everyone really enjoyed your presentation! ... The reviews about this course were great."

Representative program sponsors have included:

  • ABA Center for Continuing Legal Education
  • Academy of Court-Appointed Masters
  • Akerman Senterfitt
  • Attorney General, Republic of Ecuador
  • California Lawyers for the Arts
  • Center For Competitive Management
  • Centro Italiano di Mediazione
  • Employers Group
  • JAMS CADRE
  • JAMS Institute
  • JAMS Owners
  • Master Mediator Institute
  • New Jersey State Bar Association
  • Northern District of California Judicial Conference
  • SanDisk
  • Section of Dispute Resolution, American Bar Association
  • Section of Litigation, American Bar Association
  • Silicon Valley Association of General Counsel
  • Southern California Mediation Association
  • Southwestern Law School
  • The Mediation Society
  • Thomson Reuters
  • United States District Court, Central District of California
  • University of California
  • University of Colorado
  • University of Oslo
  • University of Pennsylvania
  • University of Washington
  • Utah State Bar
  • Utah State Courts
  • Vanderbilt University
  • Zeughauser Group Chair and Managing Partner Roundtable
  • Zeughauser Group Chief Marketing Officer Roundtable